Privacy & Policy

Last modified: August 27, 2019

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Introduction

This is the Privacy Policy for City Pros, 10211800 Canada Inc. (together, City Pros, us, we, or our) operates a web site at city-pros.com (the Site). By our Service we mean all related web sites, and other services provided by us, or any digital media on which a link to this Privacy Policy is displayed, and all other communications with individuals through written or oral means (such as email or phone) directed at accessing or using any service we offer, together with the Site.

We are providing you this Privacy Policy so that you can be informed about our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We may use your data to provide and improve the Service or to provide technical support for customers using our Service. By accessing and/or using the Service, you consent to our collection, use, and disclosure of information about you in accordance with this Privacy Policy, and our Terms of Service. This Privacy Policy is incorporated into and subject to our Terms of Service. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

This Privacy Policy describes what we do with personal information that we collect and use for our own purposes (i.e., where we are a controller), such as your account information and information about how you use and interact with our Services, including information you submit to our customer support as well as certain information relating to your End Users. We use cookies and similar technologies. We also host and process User Content for our Users. Our Users tell us what to do with User Content, and we follow their instructions. This Privacy Policy does not describe what we do with User Content on our Users’ instructions (i.e., as their processor). If you are an End User of one of our User’s sites and want to know how a User handles your information, you should check its privacy policy. If you want to know about what we do for our own purposes, read on.

If you are a User, see our Data Processing Addendum to learn more about how we process User Content on your instructions or with your permission. If we make any significant changes to this Privacy Policy, we will notify you through email or directly through our Website.

Terms We Used in this Privacy Policy

Business a business owner who uses Service to make bookings and engage with customer.
Client means a customer of City Pros.
Client Data means Personal Data a Client provides to use the Service.
End User means users, visitors and customers of our User’s sites (other Businesses).
Personal Data means any information relating to an identified or identifiable natural person or considered personally identifiable information by law.
Privacy Policy this privacy policy which may be amended from time-to-time.
Public Area means those portions of the Service that can be accessed both by Users and Visitors, without needing to log in.
Restricted Area means those portions of the Service that can be accessed only by logging in.
User means a person or legal entity that uses the Service.
User Data means Personal Data that a User provides to use the Service.
Visitor means an individual other than a User, who uses the public area, but has no access to the restricted areas of the Site or Service.

If you have any questions about our Privacy Policy, don’t hesitate to get in touch with us. Please feel free to reach out to us at [email protected]

Information We Collect

How we collect personal information:

We obtain personal information from various sources. We do this in three main ways:
You provide some of it directly (such as by registering for an Account).
We record some of it automatically when you use our Services (including with technologies like cookies).
We receive some of it from third parties (like when you register for an account using a Third Party Service or when you make payments to us using our payment processor).

We may collect and store information about you in connection with your use of the Service, including any information you transmit to or through the Service. We use that information to provide the Service’s functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis relating to the Service, personalize your experience, track usage of the Service, provide feedback to third party businesses that are listed on the Service, display relevant advertising, market the Service, provide customer support, message you, respond to your enquiries, back up our systems, allow for disaster recovery, enhance the security of the Service, and comply with legal obligations. Even when we do not retain such information, it still must be transmitted to our servers initially and stored long enough to process. We’ve described this in more detail below.

Client and User Provided Information:
We collect information to provide and improve our Service to you. We sometimes collect Personal Data including:
Account Registration Information: When you register to use our Service, you will be asked to complete a registration form. This form requires providing information such as name, address, phone/fax number, email address and other Personal Data (meaning anything that could identify you either by itself, or when combined with other information we are able to gain access to), as described below. This form also requires providing information about your business. We may publicly display your first name and last initial/ last name, business name, as well as any photos or other content you submit through the registration process, as part of your account profile. You can modify some of the information associated with your account through your account settings. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by flagging it. You can always choose not to provide us with your personal information, but it may mean that we are unable to provide you with the Service you have requested. Publishing Information: We also collect information you submit through our Site or to us for publication on the Site through the publishing tools there. By submitting Publishing Information, you consent to its publication to the extent such information is not Personal Data.

Usage Data: We may also collect information that your browser sends whenever you visit our Service. This may include information such as your computer's Internet Protocol address (i.e. IP address), preferences, web pages you visited prior to coming to our or our site, information about your browser, network or device (such as browser type and version, operating system, internet service provider, preference settings, unique device IDs and language and other regional settings), information about how you interact with the Services and our site (such as timestamps, clicks, scrolling, browsing times, searches, transactions, referral pages, load times, and problems you may encounter, such as loading errors), the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and the like. Usage Data may also include data about your purchasing patterns, your contact details, and your profile information. When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Public Content: Your contributions to the Service are intended for public consumption and are therefore viewable by the public, including your photos, ratings, reviews, and edits to business listing information. Your account profile (e.g., first name, last initial, city, month joined and profile photos) is also intended for public consumption.

Contacts: You can invite others to join City Pros by providing us with their contact information, or by allowing us to access your contacts from your computer, mobile device, or third party sites to select which individuals you want to invite. If you allow us to access your contacts, we may transmit that information to our servers long enough to process your invitations.

Communications: When you sign up for an account or use certain features, you are opting to receive messages from other users, businesses, and City Pros. You can manage some of your messaging preferences through your account settings, but note that you cannot opt out of receiving certain administrative, transactional, or legal messages from City Pros. For example, if you make a booking, place yourself on a waitlist, or request a quote from a business through the Service, we may send you messages about your transaction using the contact information you provide, including through automated SMS text messages to your phone number. We may also track your actions in response to the messages you receive from us or through the Service, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to use of the Service, as well as our efforts to improve the Service. We may not deliver messages that we believe are objectionable, such as spam messages, fraudulent solicitations, or requests to exchange reviews for compensation. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on City Pros, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business. Our calls with you may be monitored and recorded for quality purposes.

Transactions/ Payment information: Sometimes we require you to provide us with information for contractual or legal reasons. For example, we may ask you to select your jurisdiction when you sign up for Paid Services to determine if, and how much tax we need to collect from you. We’ll normally let you know when information is required, and the consequences of failing to provide it. If you do not provide personal information when requested, you may not be able to use our Services if that information is necessary to provide you with the service or if we are legally required to collect it.

If you sign up for Paid Services, we receive a portion of your payment information from our payment processor (such as the last four digits, the country of issuance and the expiration date of the payment card) and we ask you to select your jurisdiction.

If you sign up for Paid Services, we obtain limited information about your payment card from our payment processor, such as the last four digits, the country of issuance and the expiration date. Currently, our payment processor is Stripe. Stripe uses and processes your complete payment information in accordance with Stripe’s privacy policy.

If you purchase a product or service from us, other Users of the Service, or other vendors available through the Site, we may collect and store information about you, such as your name, phone number, address, email, and payment information (such as your credit or debit card number, expiration date, and card verification number), as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information may be shared with third parties, and third parties may share such information with us, for the same purposes. When you submit credit or debit card numbers, we encrypt that information using industry standard technology.

If you write reviews about businesses with which you transact through the Service, we may publicly display the fact that you transacted with those businesses. For example, if you make a booking through the Service and write a review about your experience, we may publicly display the fact that you made your booking through the Service.

Account Activities Information: We may store information about your use of the Service, such as your search activity, the pages you view, the date and time of your visit, and bookings and purchases you make through the Service. If you make a sale and purchase transactions online through City Pros web-based transaction platform, we also collect information related to such transactions including the types and specifications of the goods, services pricing and delivery information, any trade dispute records.

Statistical Information: We also may store information that your computer or mobile device may provide to us in connection with your use of the Service, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. Information about how you found our Website: including but not limited to whether you discovered us through a search engine, a partner website, an ad campaign, or email campaign. You may be able to limit or disallow our use of certain location data through your device or browser settings. We gather statistical information about our Site and Users, such as pages viewed, number of sessions, unique visitors and so forth. Different Devices: You may access the Service through different devices (e.g., your mobile phone or desktop computer) and different platforms (e.g., the City Pros desktop website or City Pros mobile website). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one City Pros platform will typically be similarly visible and accessible through all other City Pros platforms.

Marketing Information: Information we get from our partners to support our marketing initiatives, improve our Services and better monitor, manage and measure our ad campaigns, such as details about when our partner shows you one of our ads on or via its advertising platform. We also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards. You might also provide us with information in other ways, including by responding to surveys, submitting a form or participating in contests or similar promotions. From time to time, we gather information about our Users and prospective users during trade shows, marketing events and other functions for follow up marketing purposes.

Disclosed Personal Information: From time to time, our Users may disclose Personal Data deliberately or inadvertently including without limitation to personal identifiers such as name, email addresses, telephone numbers, facsimile number and IP address of individuals in the course of using the Site.

Businesses: If you are a Business, we will collect the following details about you:
bank details: in order to submit payments to you, we need to collect your bank account and sort code;
business related information: your business name, a description of your business, titles, and names of your staff members;
availability and scheduling information: information about your business calendars and staff availability from your City Pros account;
social media information: information from your Facebook page, Twitter feed, LinkedIn profile, Yelp ratings and additional publicly available data; and
customer information: where you upload your customer database to our servers, we will retain the personal information it contains subject to our Data Retention Policy in Section 7.

Third Parties: We may receive personal information about you from other sources with which you have registered, Businesses, business partners, affiliate entities (collectively, Partners), or other third parties. For example, if a User creates an account on City Pros through one of our registration partners, such as Google or Facebook, we may collect personal information from those websites. The Third Party Service may provide us with your Third Party Service account information on your behalf, such as your name and email address (we don’t store passwords you use to access Third Party Services). We may associate this information with the other personal information we have collected about you. Your privacy settings on the Third Party Service normally control what they share with us. Make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the Third Party Service.

Information Collected by Clients.

A User may store or upload data into the Service. Through your use of the Services, we may also collect information from you about someone else. City Pros has no direct relationship with the non Client Users whose Personal Data it may host as part of Client Data. If you provide City Pros with personal information about someone else, you must ensure that you are authorised to disclose that information to City Pros and that, without City Pros taking any further steps required by applicable data protection or privacy laws, City Pros may collect, use and disclose such information for the purposes described in this Policy. Each Client is responsible for providing notice to Users who are its customers and third persons concerning the purpose for which the Client collects their Personal Data and how this Personal Data is processed in or through the Service as part of Client Data. If City Pros has been given personal information about you by another user and you would not like us to retain it, please contact us using the details given in Section 14 above, and we will delete it.

We, and third parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called flash cookies), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (Cookies) in connection with your use of the Service, third party websites, and mobile applications. Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session. These tools allow us to measure response to our communications and improve our web pages and promotions.

If you do not deactivate or erase the cookie, each time you use the same computer to access our Site, our web servers will be notified of your visit to our Site and in turn we may have knowledge of your visit and the pattern of your usage. We use automatically collected information and other information collected on the Service through cookies and similar technologies to: (i) personalize our Service, such as remembering a User’s or Visitor’s information so that the User or Visitor will not have to re-enter it during a visit or on subsequent visits; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service. You can learn more about cookies by visiting http://www.allaboutcookies.org

Examples of Cookies we may use: We use the following types of cookies:
Advertising Cookies. Intended to make advertising more relevant to users and more valuable to advertisers. For example, we may use Cookies to serve you interest-based ads, such as ads that are displayed to you based on your visits to other websites, or to tell us if you have recently clicked on an ad.

Analytical/performance cookies. Intended to help us understand how visitors use the Service. For example, we use a Cookie that tells us how our search suggestions correlate to your interactions with the search page. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Site. This helps us to improve the way they work, for example, by ensuring that users are finding what they are looking for easily. We use these to remember who you are and keep track of your preferences, e.g. the cities for which you want to be shown business offerings. We may also collect information about the website you were visiting before you landed on one of our own, and the website you visit after you leave our own, if this information is supplied to us by your browser.

Authentication, Security, and Compliance Cookies. Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements. For example, we use Cookies to determine if you are logged in. Notifications Cookies. Intended to allow or prevent notices of information or options that we think could improve your use of the Service. For example, we use a Cookie that stops us from showing you the signup notification if you have already seen it.

Preferences Cookies. Intended to remember information about how you prefer the Service to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to send push notifications to your phone.

Processes Cookies. Intended to make the Service work in the way you expect. For example, we use a Cookie that tells us whether you have already signed up for an account. Session Cookies. We may use Session Cookies to operate our Service.

Strictly necessary cookies. These are cookies that are required for the operation of our Websites. They include, for example, cookies that enable you to log into secure areas of our Websites. Targeting and Remarketing Cookies from Third-party Advertising Networks. City Pros has relationships with third party advertising companies to place advertisements on our behalf onto other websites, and to perform tracking and reporting functions for our platform and our advertisements. These third parties may place cookies on your device which automatically collect information about your visit to one of our Websites, your IP address, your ISP and the browser you use. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation patterns of our platform and Websites. You can learn more about this type of remarketing below.

Remarketing Cookies
You may notice that sometimes, after visiting a website, you see increased numbers of adverts from the site you visited. That’s because the website you visited has placed a cookie on your web browser. Using that cookie and web analytics tools, the website owner will be able to show you adverts on third-party websites that they think you might be interested in. This cookie does not give access to your computer or mobile device, but may be able to identify you from other details.

Google Analytics
Our Websites use Google Analytics to show relevant adverts to users who have previously visited us as they browse the web. This enables us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You may see City Pros in search results pages (using Google Adwords), on YouTube, in banner adverts on Gmail and on other services run by Google. Any information collected will be used in accordance with our own privacy policy and Google’s privacy policy. If you do not wish to see ads, you can: opt out of Google’s use of cookies through Google’s Ads Settings refuse the use of cookies by downloading and installing Google Analytics Opt-out Browser Add-on.

Facebook Remarketing
We also use similar targeted advertising technology to ensure that we only serve people with adverts on their Facebook pages that are relevant to them. To enable us to do this, we include a piece of code on our websites, called the Facebook Pixel. The information collected, for example which pages you visited, which device you used and what actions you took, will be used in accordance with our own privacy policy, as well as Facebook’s privacy policies. The Facebook Pixel only lasts for sixty (60) days. Using the Facebook Pixel, we can also remarket adverts to you through Instagram, which is owned by Facebook. You can set preferences for how Facebook advertises to you using your Facebook ad preferences.

Opting Out of Cookies
You can determine if and how a cookie will be accepted by configuring settings within your browser, which is installed on the computer you are using to access the Site. For guidance on how to do this, please visit http://www.aboutcookies.org. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. For flash cookies, you can manage your privacy settings by clicking here. Please note that changing any of these settings does not prevent the display of certain advertisements to you.

If you wish to opt out of remarketing cookies, please visit the Network Advertising Initiative Opt-out Page. If you block strictly necessary cookies, you may be unable to access certain parts of our Site and the functionality of the Service. If you reject all cookies you may be required to re-enter your information on our Site more often and certain features of our Site may be unavailable.

Cookies

3.1 Information Collected by Cookies.

We use cookies to store specific information about you and track your visits to our Site. It is not uncommon for websites to use cookies to enhance identification of their users. A cookie is a small amount of data that is sent to your browser and stored on your browser or device if you agree. A cookie can be sent to your computer's hard drive only if you access our Site using the computer.

We, and third parties with whom we partner, may use cookies, web beacons, tags, scripts, local shared objects such as HTML5 and Flash (sometimes called flash cookies), advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology (Cookies) in connection with your use of the Service, third party websites, and mobile applications. Cookies may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our web pages. Cookies may transmit information about you and your use of the Service, such as your browser type, search preferences, IP address, data relating to advertisements that have been displayed to you or that you have clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual session. These tools allow us to measure response to our communications and improve our web pages and promotions.

If you do not deactivate or erase the cookie, each time you use the same computer to access our Site, our web servers will be notified of your visit to our Site and in turn we may have knowledge of your visit and the pattern of your usage. We use automatically collected information and other information collected on the Service through cookies and similar technologies to: (i) personalize our Service, such as remembering a User’s or Visitor’s information so that the User or Visitor will not have to re-enter it during a visit or on subsequent visits; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of Service and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on the Service. You can learn more about cookies by visiting http://www.allaboutcookies.org.

Examples of Cookies we may use: We use the following types of cookies:
Advertising Cookies. Intended to make advertising more relevant to users and more valuable to advertisers. For example, we may use Cookies to serve you interest-based ads, such as ads that are displayed to you based on your visits to other websites, or to tell us if you have recently clicked on an ad.
Analytical/performance cookies. Intended to help us understand how visitors use the Service. For example, we use a Cookie that tells us how our search suggestions correlate to your interactions with the search page. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our Site. This helps us to improve the way they work, for example, by ensuring that users are finding what they are looking for easily. We use these to remember who you are and keep track of your preferences, e.g. the cities for which you want to be shown business offerings. We may also collect information about the website you were visiting before you landed on one of our own, and the website you visit after you leave our own, if this information is supplied to us by your browser.
Authentication, Security, and Compliance Cookies. Intended to prevent fraud, protect your data from unauthorized parties, and comply with legal requirements. For example, we use Cookies to determine if you are logged in. Notifications Cookies. Intended to allow or prevent notices of information or options that we think could improve your use of the Service. For example, we use a Cookie that stops us from showing you the signup notification if you have already seen it. Preferences Cookies. Intended to remember information about how you prefer the Service to behave and look. For example, we use a Cookie that tells us whether you have declined to allow us to send push notifications to your phone. Processes Cookies. Intended to make the Service work in the way you expect. For example, we use a Cookie that tells us whether you have already signed up for an account. Session Cookies. We may use Session Cookies to operate our Service.
Strictly necessary cookies. These are cookies that are required for the operation of our Websites. They include, for example, cookies that enable you to log into secure areas of our Websites. Targeting and Remarketing Cookies from Third-party Advertising Networks. City Pros has relationships with third party advertising companies to place advertisements on our behalf onto other websites, and to perform tracking and reporting functions for our platform and our advertisements. These third parties may place cookies on your device which automatically collect information about your visit to one of our Websites, your IP address, your ISP and the browser you use. Information collected may be used, among other things, to deliver advertising targeted to your interests and to better understand the usage and visitation patterns of our platform and Websites. You can learn more about this type of remarketing below.

Remarketing Cookies

You may notice that sometimes, after visiting a website, you see increased numbers of adverts from the site you visited. That’s because the website you visited has placed a cookie on your web browser. Using that cookie and web analytics tools, the website owner will be able to show you adverts on third-party websites that they think you might be interested in. This cookie does not give access to your computer or mobile device, but may be able to identify you from other details.

Google Analytics

Our Websites use Google Analytics to show relevant adverts to users who have previously visited us as they browse the web. This enables us to tailor our marketing to better suit your needs and only display ads that are relevant to you. You may see City Pros in search results pages (using Google Adwords), on YouTube, in banner adverts on Gmail and on other services run by Google. Any information collected will be used in accordance with our own privacy policy and Google’s privacy policy. If you do not wish to see ads, you can:
opt out of Google’s use of cookies through Google’s Ads Settings
refuse the use of cookies by downloading and installing Google Analytics Opt-out Browser Add-on.

Facebook Remarketing

We also use similar targeted advertising technology to ensure that we only serve people with adverts on their Facebook pages that are relevant to them. To enable us to do this, we include a piece of code on our websites, called the Facebook Pixel. The information collected, for example which pages you visited, which device you used and what actions you took, will be used in accordance with our own privacy policy, as well as Facebook’s privacy policies. The Facebook Pixel only lasts for sixty (60) days. Using the Facebook Pixel, we can also remarket adverts to you through Instagram, which is owned by Facebook. You can set preferences for how Facebook advertises to you using your Facebook ad preferences.

Opting Out of Cookies

You can determine if and how a cookie will be accepted by configuring settings within your browser, which is installed on the computer you are using to access the Site. For guidance on how to do this, please visit http://www.aboutcookies.org. The method for disabling Cookies may vary by device and browser, but can usually be found in your device or browser preferences or security settings. For example, iOS and Android devices each have settings which are designed to limit forms of ad tracking. For flash cookies, you can manage your privacy settings by clicking here. Please note that changing any of these settings does not prevent the display of certain advertisements to you. If you wish to opt out of remarketing cookies, please visit the Network Advertising Initiative Opt-out Page. If you block strictly necessary cookies, you may be unable to access certain parts of our Site and the functionality of the Service. If you reject all cookies you may be required to re-enter your information on our Site more often and certain features of our Site may be unavailable.

How we Use Collected Information

By Collected Information we mean information collected by cookies, information collected by Clients that is provided to us or collected by us as Client Data, Registration Information, Publishing Information, Usage Data, Payment Information, Account Activities Information, Statistical Information, Marketing Information, Disclosed Personal Information and any information we may collect from you, from our affiliates, or from other parties or through any other means.

Legitimate Interests
We may rely on legitimate interests to process your personal information, provided that your interests do not override our own. Where we rely on legitimate interests, these interests are:
operate City-Pros business and providing, maintaining, customizing and improving the Services to meet the needs of our Users, Visitors and Businesses and to provide you with a better user experience;
analyze and learn how the Services are used to improve their performance in the future. Evaluate and improve our Services (including by developing new products and services and managing our communications);
manage our vendor and partner relationships;
marketing and communications to develop, promote and to inform Users and Businesses about other Services we offer that might benefit or interest them;
providing tailored advertising, monitor and measure the effectiveness of our advertising;
comply with applicable legal requirements, such as tax and other government regulations and industry standards, contracts and law enforcement requests;
protect our and others’ interests, rights and property (e.g., to protect our Users from abuse);
detecting, preventing, or otherwise addressing fraud, spam, abuse, security, integrity or technical issues with our services; and enforcing legal claims, our Terms of Service and other legal terms and policies.

City Pros may use the Collected Information for various purposes:
4.1 General: We use your Collected Information to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our Site's content, layout and Service specifically for you. We may use your Collected Information to provide technical support to Clients or other services to Clients, including but not limited to investigating problems, resolving disputes and enforcing agreements with us. We may use your Collected Information to facilitate proper operation of our Service and business activities of its Users including without limitation to facilitation of effective communication between buyers and suppliers and marketing activities of Users, process payments and respond to your inquiries. We do not otherwise sell, rent, trade or exchange any Personal Data of our Clients, Users or Visitors. Your Collected Information may be transferred, stored, used and processed outside your home jurisdiction.
If City Pros is involved in a merger, acquisition or asset sale, your Personal Data may be transferred as a result of that merger, acquisition, or asset sale. We will provide notice if your Personal Data becomes subject to a different Privacy Policy. In case of a merger with or transfer of business to another business entity, we will transfer your Collected Information to the entity which acquires the business (Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your Collected Information).
4.2 Registration Information: We may use your Registration Information to provide services that you request or to contact you regarding additional services about which City Pros determines that you might be interested. Specifically, we may use your email address, mailing address, phone number, mobile number or fax number to contact you regarding notices, surveys, contests, product alerts, new service or product offerings and communications relevant to your use of our Site, your transactions and Service-related announcements. We may generate reports and analysis based on the Registration Information for internal analysis, monitoring and marketing decisions.
4.3 Publishing Information: All of your Publishing Information will be publicly available on the Site and therefore accessible by any internet user. Any Publishing Information that you disclose to City Pros becomes public information and you relinquish any proprietary rights (including but not limited to the rights of confidentiality and copyrights) in such information. You should exercise caution when deciding to include personal or proprietary information in the Publishing Information that you submit to us. 4.4 Usage Data: We use Usage Data to provide value-added services to our members including without limitation to providing buying pattern and buying behavioral data to our members to facilitate marketing initiatives and decision-making.
4.5 Payment Information: City Pros will share your Payment Information with banks or vendors relevant to the transaction in order to enable transactions to be completed. In addition, City Pros may use Payment Information to determine your credit-worthiness and, in the process of such determination, City Pros may make such Payment Information available to banks or credit agencies. While City Pros has in place up-to-date technology and internal procedures to guard your Payment Information against intruders, there is no guarantee that such technology or procedure can eliminate all of the risks of theft, loss or misuse. City Pros shall not be liable to you or any other person for any damages that might result from unauthorized use, publication, disclosure or any other misuse of Payment Information, including credit card information.
4.6 Account Activities Information: We use Account Activities Information to provide the services that you request. We may also generate reports, statistics and analysis based on Account Activities Information to enhance and improve our Site and Services.
4.7 Statistical Information: We use Statistical Information to help diagnose problems with and maintain our computer servers, to manage our Site, and to enhance our Site and Services based on the usage pattern data we receive. We may generate reports and analysis based on the Statistical Information for internal analysis, monitoring and marketing decisions. We may provide Statistical Information to third parties, but when we do so, we do not provide personally identifying information without your permission.
4.8 Disclosed Personal Information: We facilitate electronic commerce between businesses and our Services should not be used by individual consumers or for personal use. Should Personal Information be disclosed for business purposes in the course of using our Site and Services, such Personal Information may be used to provide value-added services to our members to facilitate including without limitation marketing initiatives and contacts. Uses of any Personal Information by any of our members are subject to privacy laws in the respective jurisdictions of our members. Each of our members is solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all use of the Site and Services are in compliance with the same. Each of our members is expressly prohibited from using any Personal Information for illegal activities, including without limitation to spamming.

Disclosure Of Data

5.1 Unrestricted Information. Any information that you voluntarily choose to include in a Public Area of the Service, will be available to any Visitor or User who has access to that content. Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service. You can adjust the settings for this feature in your account settings. Please also note that the messages you send or receive using the Service are only private to the extent that both you and the person you are communicating with to keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, we may access and disclose such messages in the course of investigations relating to use of the Service.

We may use personal/collected information held about you in order to:
provide you with offers for products and services from participating Businesses, including offers based on variables such as stated and anticipated customer interests, personal characteristics, or location;
recommend certain Businesses offerings to you (e.g., to suggest Businesses to add to your favourites page or remind you when it's time to rebook a service);
facilitate and fulfil requests for appointments for Business offerings, including their purchase and redemption;
promote our Services and send you tailored marketing communications about products, services, offers, programs and promotions of City Pros and our partners and measure the success of those campaigns. For example, we may send different marketing communications to you based on your subscription plan or what we think may interest you based on other information we hold about you;
evaluate eligibility of customers for certain offers, products or services, and evaluate the types of offers, products or services that may be of interest to Users;
analyze your interactions with our Services and third parties’ online services so we can tailor our advertising to what we think will interest you. For example, we may decide not to advertise our Services to you on a social media site if you already signed up for Paid Services or we may choose to serve you a particular advertisement based on your subscription plan or what we think may interest you based on other information we hold about you;
track redemption of Business offerings and perform other analytics;
improve our Services, including performing analysis, tracking your use of the Services for the purposes of displaying advertising and content;
provide customer support, including to our businesss or business partners;
communicate and provide additional information that may be of interest to you or Business clients about City Pros and our business partners, such as City Pros news, special offers and coupons, announcements, and marketing materials;

send you reminders, technical notices, updates, security alerts and support and administrative messages;
provide advertisements to you through the Services, email messages, text messages, applications, push notifications, or other methods of communication;
administer surveys, sweepstakes, contests, or other promotional activities or events sponsored by us or our partners;
manage our everyday business needs such as administration of the Services fulfilment, analytics, fraud prevention, enforcement of our corporate reporting obligations, terms of use, or to comply with the law. Your information will be treated in accordance with applicable data protection law.

Third Parties

Co-Branded Relationships:

We have established relationships with other parties to offer you the benefit of other products and services that we ourselves do not offer. We offer you access to these other parties either through the use of hyperlinks to their sites from our Site, or through offering co-branded sites in which both ourselves and these other parties share the same uniform resource locator, domain name or pages within a domain name on the Internet. In some cases, you may be required to submit information for purposes of registering or applying for products or services provided by such third parties or co-branded partners. The privacy policy of such other parties may differ from ours, and we may not have any control over the information that you submit to such third parties or co-branded sites. We therefore encourage you to read that policy before responding to any offers, products or services provided by such other parties.

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share the personal information that we collect with third parties, unless you ask or authorise us to do so. However, there are occasions where we may need to disclose your personal information. Where we do so, any such disclosure will be on the basis that these third parties are required to keep the information we give them confidential and secure, and will not use it for any other purpose than to carry out the services they are performing for us. We may disclose personal information as follows:
to affiliated companies (e.g., subsidiaries and other companies owned by or controlled by City Pros;
to Businesses where you have purchased services from a Business through City Pros, or participated in an offer, contest or other activity sponsored or offered through City Pros on behalf of the Business. We may also provide Businesses with other personal information about you on your City Pros account to send customised offers, to validate the purchases, to aid and troubleshoot redemption, to combat fraud, as part of legal proceedings affecting City Pros and the Business, to facilitate a direct relationship between Businesses and customers, and to enable Businesses to communicate electronically with customers who make purchases from the Business;
when you rate or review a product or Service which you have purchased, your rating, review, photo, your first name and last initial will be published on the City Pros website and may appear on third party websites. For Businesses whose businesses have received reviews on the City Pros Marketplace, these reviews may be syndicated on third party websites;
to business partners and other advertisers as part of an offer, contest, distribution partnership, or other activity that is provided by or in conjunction with City Pros and its business partners and in which you have elected to participate. For example, if you are referred to City Pros from a business partner's website or through an invitation facilitated by or in conjunction with a City Pros business partner, City Pros may provide that business partner with contact information and transactional information; to third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal information in the same way as set out in this policy; andto our professional advisors.

Third parties may receive information about you as follows:
Advertisers: We may allow third parties to use Cookies through the Service to collect the same type of information for the same purposes as we do. In doing so, we adhere to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. Third parties may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the Cookies they use, but you may be able to opt out of some of their practices by visiting the following links: Network Advertising Initiative,Omniture and Digital Advertising Alliance. Please note that opting out does not prevent the display of all advertisements to you. We may share personal information with third parties so they and we can provide you with tailored advertising and measure and monitor its effectiveness. For example, we may share your pseudonymized email address with a third party social media platform on which we advertise to avoid serving City Pros ads to people who already use City Pros. Additionally, we may share non-personally identifiable information from or about you with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier (such as an email address) to facilitate the display of targeted advertising. You may be able to limit our sharing of some of this information through your mobile device settings, as described in Section 2 above, or through the Service’s settings.
Content Partners: We allow third party partners to use and display some of the public content available through the Service, such as your photos, reviews, and other information detailed in Section 1(b) above.
Payment providers. We transmit your personal information via an encrypted connection to our payment processor.

Service Providers: Disclosure to Service Providers. We may provide your Collected Information to our affiliates and service providers under contract (such as customer care) to support the operation of the Site and Service. We work with third party service providers who provide website, application development, customer support, data storage, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information. We may rely on third party providers to support or provide some of the services that are available through the Service. We may also rely on third party providers to perform certain services for us in connection with your use of the Service, such as communications and hosting services, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing of the Service, and other functions. We may share information from or about you with these third party providers so that they can perform their services or complete your requests. These third party providers may share information with us that they obtain from or about you in connection with providing their services or completing your requests. Third party providers may also share this information with their subsidiaries, joint ventures, or other companies under common control. Some of our web pages utilize framing techniques to serve content to you from our third party providers, while preserving the look and feel of the Service. In such cases, please note that the information you provide is being provided to the third party.

Aggregated Data: We may use aggregated non-personally identifiable data to:
assist us to better understand how our customers are using the Services, provide our customers with further information regarding the uses and benefits of the Services, enhance business productivity, including by creating useful business insights from that aggregated data and allowing you to benchmark your business’s performance against that aggregated data, and otherwise to improve the Services. We may share user information in the aggregate with third parties, such as businesses that are listed on City Pros and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements. We may also disclose anonymized information about your use on City Pros, for example if you engage in a transaction in connection with City Pros, we may publicly disclose information about the transaction without providing identifying information about you or otherwise disclosing your participation in the transaction.

Business Transfers: We may share information from or about you with our parent companies, subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this Privacy Policy. If we're involved in a reorganization, merger, acquisition or sale of some or all of our assets, your personal information may be transferred as part of that deal. If another company acquires City Pros, or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.

Businesses: We may share information from or about you (such as your age and gender), your devices, and your use of the Service (such as which businesses you bookmark or call) with businesses listed on City Pros. You may adjust your account settings to increase or decrease the amount of information we share. Keep in mind that businesses may still see your public activity and posts, and may receive information from or about you when you transact or communicate with them, through City Pros or otherwise, regardless of your settings (see Section 1 above). Additionally, if you make a phone call to a business through or in connection with your use of the Service, we may share information about your call with the business that the business would have received had you called them directly, such as the date and time of your call and your phone number. You may be able to limit our ability to collect and share your phone number through your phone’s settings or phone service provider.

If you are a Business: We may share some or all of your personal information, including but not limited to booking information, staff member names, offerings, ratings and reviews, prices and discounts, appointment availability, and related data (collectively Business Information) with end users who have signed up or registered for City Pros and with City Pros business partners and affiliates with which City Pros is working:
we may feed Business information to third party websites (excluding customer lists), which may result in Business information appearing on a third-party website, mobile application or in search engine results; and such results may include a corresponding link to City Pros an appointment through City Pros;
City Pros may contact Business employees through email to invite them to create a City Pros account with a restricted login;
we may use certain contact information to promote your goods and services through a variety of online and offline advertising and promotional media, including, but not limited to Google, Google AdWords, Facebook Ads, Twitter, e-mail distribution lists, and third-party business partners and affiliates; or if you have participated in any joint Business offerings or promotions with other Partners, City Pros may disclose your personal information to its Partners and/or advertisers, as part of such offer, contest, or other activity that is provided by or in conjunction with City Pros and its business partners and in which you have elected to participate.
Investigations and Disclosure for Law Enforcement: Under certain circumstances, City Pros may be required to investigate and disclose or make public Collected Information, including your Personal Data. For example, we may disclose information from or about you in the good faith belief that such action is necessary to:
To comply with a legal obligation, for example in response to a subpoena or other judicial order or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.
To comply with applicable tax and other government regulations, national security, or to comply with a court order or binding law enforcement request.
To protect and defend the rights, reputation or property of City Pros, including to identify, contact or bring legal action against someone who may be infringing or threatening to infringe, or who may otherwise be causing injury to or interference with, the title, rights, interests or property of City Pros, our Users, Clients, partners, affiliates, Visitors, or anyone else who could be harmed by such activities.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
To pursue a claim or prevent further injury to City Pros or others if we have reason to believe that a User is in breach of the Terms of Use or any other agreement with us.
If you flag or otherwise complain to us about content through the Service, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
9. Links to third party websites: The Service may link to third party services, like a business’s URL. This Privacy Policy applies solely to the personal information collected by City Pros and does not apply to third party websites. City Pros is not responsible for the privacy policies of third party websites. You should read the privacy policies of other websites and services before providing them with any personal information about you.
10. Third Party Accounts: If you sign up for, or log into, City Pros using a third party service like Facebook or Google, or link your City Pros account to your account with a third party service like Facebook or Twitter, we may receive information about you from such third party service. If you post content to a third party service through the Service, that third party service will also receive that content, which will be visible to anyone that has access to it through that third party service.

Data Retention

City Pros will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy or as reasonably necessary to provide, promote and support the Service. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies and to protect our and others’ interests. City Pros will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

You can close your account in account settings. We will remove certain public posts from view and/or dissociate them from your account profile, but we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations. Please note that businesses cannot remove their business listings, ratings, or reviews by closing their accounts.

The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the period we keep your email address is connected to how long your Account is active, while the period for which we keep a support message is based on how long has passed since the last submission in the thread.
As Users may have a seasonal site or come back to us after an Account becomes inactive, we don’t immediately delete your personal information when your trial expires or you cancel all Paid Services. Instead, we keep your personal information for a reasonable period of time, so it will be there for you if you come back.
You may delete your Account by contacting us at [email protected] and City Pros will delete the personal information it holds about you (unless we need to retain it for the purposes set out in this Privacy Policy).
Please note that in the course of providing the Services, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely.

Transfer and Storage Of Data

Personal information that you submit through the Services may be transferred to countries other than where you live, such as, for example, to our servers in the U.S. We also store personal information locally on the devices you use to access the Services. Your personal information may be transferred to countries that do not have the same data protection laws as the country in which you initially provided the information. We rely upon a number of means to transfer personal information which is subject to the European General Data Protection Regulation (GDPR) in accordance with Chapter V of the GDPR. These include:
Privacy Shield. We transfer, in accordance with Article 45 of the GDPR, personal information to companies that have certified their compliance with the EU-U.S. or Swiss-U.S. Privacy Shield Frameworks (each individually and jointly, the Privacy Shield), including City Pros, Inc. Standard data protection clauses. We may, in accordance with Article 46 of the GDPR, transfer personal information to recipients that have entered into the European Commission approved contract for the transfer of personal data outside the European Economic Area.

Other means. We may, in accordance with Articles 45 and 46 of the GDPR, transfer personal information to recipients that are in a country the European Commission or a European data protection supervisory authority has confirmed, by decision, offers an adequate level of data protection, pursuant to an approved certification mechanism or code of conduct, together with binding enforcement commitments from the recipient to apply the appropriate safeguards, including as regards data subjects’ rights, or to processors which have committed to comply with binding corporate rules.
You can find out more information about these transfer mechanisms here.
11. Privacy Shield
City Pros, Inc has certified its compliance to the Privacy Shield. City Pros is committed to treating personal information received from the European Economic Area and Switzerland pursuant to the Privacy Shield Frameworks in accordance with the applicable Principles. You can find our certification here and you can learn more about the Frameworks and Principles by visiting https://www.privacyshield.gov/. Our accountability for personal information we receive under the Privacy Shield and subsequently transfer to a third party is described in the Privacy Shield Principles. In particular, we may use third parties to process data on our behalf as described in this Privacy Policy, and we remain liable if they do so in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.
If you have a question or complaint you believe to be within the scope of our Privacy Shield certification, please contact us first at [email protected], or using the contact details in the How to contact us section below. We'll respond within 45 days. For any complaints that we can’t resolve directly, JAMS is the independent organization responsible for reviewing and resolving complaints about our Privacy Shield compliance. You can contact JAMS free of charge at https://www.jamsadr.com/eu-us-privacy-shield. JAMS is an alternative dispute resolution provider based in the U.S.
If your concern still isn't addressed by JAMS, you may be entitled to a binding arbitration under the Privacy Shield Principles. For purposes of enforcing compliance with the Privacy Shield, City Pros, Inc. is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission.

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
City Pros will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Data and other personal information.

Security Of Data

If you are a Client, Business or User who has registered with the Service, your Registration Information, Publishing Information and Payment Information (if any) can be viewed and edited through your Account, which is protected by a Password and you are responsible for keeping this password confidential. We recommend that you do not divulge your Password to anyone. Our personnel will never ask you for your Password in an unsolicited phone call or in an unsolicited e-mail. If you share a computer with others, you should not choose to save your login information (e.g., User ID and Password) on the computer. Remember to sign out of your Account and close your browser window when you have finished your session. If you are a Client, User or Visitor, please note that no method of transmission over the Internet, wireless transmission, or method of electronic storage is perfectly secure. The security of your data is important to us, and we strive to use commercially acceptable means to protect your Personal Data. However, we cannot guarantee its security.

While no service is completely secure, we have a security team dedicated to keeping personal information safe. We maintain administrative, technical and physical safeguards that are intended to appropriately protect against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful form of processing of the personal information in our possession. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network (so that if one server goes down, another can cover for it) and testing for and protecting against network vulnerabilities.

End Users’ personal information

Our customers who have created a site using City Pros are responsible for what they do with the personal information they collect, directly or through City Pros, about their End Users. This section is directed to such customers.
a. Your relationship with End Users
If you’re one of our Users, you will collect personal information about your End Users. For example, during checkout you may ask your End Users to provide their name, address, email address and payment information so that you can complete their orders. You may also use cookies and similar technologies to analyze usage and other trends.
You're solely responsible for complying with any laws and regulations that apply to your collection and use of your End Users’ information, including personal information you collect about them from us or using City Pros functionality or cookies or similar technologies.
You must publish your own privacy and cookie policy and comply with them.
We’re not liable for your relationship with your End Users or how you collect and use personal information about them (even if you collect it from us or using City Pros functionality or cookies or similar technologies) and we won’t provide you with any legal advice regarding such matters.
b. End User payment information
Your End Users’ payment information may be processed via third party eCommerce Payment Processors with which you integrate your Account, in accordance with such eCommerce Payment Processors’ terms and policies. We transmit your End Users’ complete payment information when they initially provide or update it only so that we can pass it along to the eCommerce Payment Processors you agree to use. We don’t collect or store your End Users’ payment information.

Children's Privacy

Our Service does not address and is not directed towards anyone under the age of 13 (Children). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information and terminate the Children's account.

Your Rights

City Pros aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
11.1 Modifying Personal Data. Whenever made possible, if you have registered to use our Service, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.
11.2 Removing Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. If you are not a Client or User it is extremely unlikely that we would have your Personal Data.
11.3 Data Portability. You have the right to data portability for the information you provide to City Pros. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. City Pros systems have been set up to allow the Client with whom you shared your Personal Data to provide a copy of your Personal Data in commonly used electronic format, as it may be reasonably available and technologically feasible to obtain or segregate from other data. Therefore, you should make any request for a copy of your Personal Data to such Client.
11.4 Other Data Subject Rights. In certain circumstances, you have the right:
To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you (may not apply if we need to continue using it for a lawful reason).
Please note that our systems are set up so that the Client can respond to requests regarding these rights and you should contact any Client with whom you have shared Personal Data regarding this request. Please further note that you may be asked to verify your identity before receiving a response to such requests.
If you are an End User of one of our User’s sites, you should contact them to exercise your rights with respect to any information they hold about you.

Please note that, for technical reasons, there is likely to be a delay in deleting your personal Information from our systems when you ask us to delete it. We also will retain personal Information in order to comply with the law, protect our and others’ rights, resolve disputes or enforce our legal terms or policies, to the extent permitted under applicable law.

You can also elect not to receive marketing communications by changing your preferences in your Account or by following the unsubscribe instruction in such communications.
If you would like further information about any of your rights or wish to exercise them, please contact us using the details given in ‘Contact Us’ section.
Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so (for example, because the information no longer exists or there is an exception which applies to your request).

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. The most current version of the Privacy Policy will be posted here. We will notify you via email or a prominent notice on our Service, prior to the change becoming effective and update the effective date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. This will help ensure you better understand your relationship with us, including the ways we process your personal information. Changes to this Privacy Policy are effective when they are posted on this page.

By continuing to access or use the Service after those changes become effective, you acknowledge the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected].com or by visiting this page on our website: https://city-pros.com/contact-us

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